Last Updated: September 9, 2026

Royal Import Hub ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop from our website.

Information We Collect

When you visit our website, place an order, or contact us, we may collect your name, phone number, email address, delivery address, billing information, order details, IP address, device information, and browsing activity.

How We Use Your Information

We use your information to process and deliver orders, confirm COD orders, provide customer support, handle returns and exchanges, improve our website and services, prevent fraud, and send promotional offers where permitted.

Cash on Delivery

For COD orders, we may contact you by phone, SMS, or WhatsApp to confirm your order and delivery details.

Payment Information

Payments may be processed through third-party payment providers. Royal Import Hub does not intentionally store complete debit or credit card details on its own servers.

Sharing Your Information

We do not sell or rent your personal information. We may share necessary information with trusted courier companies, payment providers, Shopify, technology providers, marketing/analytics services, or authorities where legally required.

Cookies

Our website may use cookies, pixels, and similar technologies to keep your cart working, remember preferences, understand website traffic, improve our services, and measure advertising performance.

Marketing

We may send promotional messages about products, discounts, and offers. You can opt out of marketing communications at any time.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

Data Retention

We retain your information only for as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be posted on this page with an updated date.

Contact Us

Royal Import Hub
Country: Pakistan
Phone / WhatsApp: 0321 1288533